The Hidden Cost of Fragmented Intake in Patient Support Programs

In patient services, intake is often treated as an administrative step—something to complete before the real work begins. But when intake arrives through fax, portals, emails, spreadsheets, and duplicate forms, fragmentation becomes the work. And the cost shows up...

Breast Cancer Awareness Month: Why Speed Matters

Breast Cancer Awareness Month: Why Speed Matters Every October, Breast Cancer Awareness Month reminds us of the incredible progress in detection and treatment, and the ongoing urgency of timely access to care. Because when it comes to oncology, speed isn’t a...

Data You Can Use: Real-Time Compliance Reporting

In patient services, data is more than a metric. Every field, signature, and timestamp tells the story of how a patient accessed care. Yet for many manufacturers, that story is fragmented across systems and spreadsheets, often reconstructed only when an auditor comes...

Health Literacy Month: Building Access Patients Understand

Every October, Health Literacy Month shines a spotlight on one of the most overlooked barriers to care: patients can’t act on information they don’t understand. Why Health Literacy Matters For patients and caregivers navigating complex therapies, the challenge isn’t...