Designing PAPs That Withstand Scrutiny

By Mary Lynn Kelley, President, eMAX Health Patient Services Patient Assistance Programs are critical to ensuring access for those who need it most — but building one that’s both effective and compliant is increasingly complex. Across my years in patient services,...

Breast Cancer Awareness Month: Why Speed Matters

Breast Cancer Awareness Month: Why Speed Matters Every October, Breast Cancer Awareness Month reminds us of the incredible progress in detection and treatment, and the ongoing urgency of timely access to care. Because when it comes to oncology, speed isn’t a...

Health Literacy Month: Building Access Patients Understand

Every October, Health Literacy Month shines a spotlight on one of the most overlooked barriers to care: patients can’t act on information they don’t understand. Why Health Literacy Matters For patients and caregivers navigating complex therapies, the challenge isn’t...

The PAP Calculator: Building Sustainable Patient Assistance

For years, Patient Assistance Programs (PAPs) have leaned heavily on free-goods models and foundation funding. While these approaches help patients in the short term, they leave manufacturers exposed to risk: Compliance gaps when documentation or eligibility logic is...