Access + Impact: Insights on Patient Services & Market Access

At eMAX Health, we believe better outcomes begin with smarter infrastructure. Access + Impact is where we share perspectives from across our enterprise and cover everything from scalable patient support programs to commercialization strategy and market access innovation.

Explore thought leadership, technology updates, and real-world best practices that help manufacturers deliver access, affordability, and adherence at every stage of the brand lifecycle.

Is your PSP Program Future-Ready? 

As policy shifts, pricing pressures, and compliance demands reshape the healthcare landscape, traditional Patient Support Programs (PSPs) are struggling to keep up. In this post, eMAX Health Patient Services explores why manufacturers must reimagine their PSP strategies to ensure sustainability, regulatory resilience, and brand alignment in today’s high-stakes environment.

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Access is changing. The question is whether patient services will keep pace.

The launch of FluMist Home signals a major shift in healthcare delivery, where patients can complete the full treatment journey without entering a clinic. In this post, Mary Lynn Kelley, President of eMAX Health Patient Services, explores what this means for specialty therapies and patient access programs. From benefit verification and affordability support to compliance and safety monitoring, the future of patient services will require flexible, tech-enabled models that can keep pace with evolving care settings.

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