For years, Patient Assistance Programs (PAPs) have leaned heavily on free-goods models and foundation funding. While these approaches help patients in the short term, they leave manufacturers exposed to risk:
- Compliance gaps when documentation or eligibility logic is inconsistent
- Funding fragility when third-party resources dry up or shift priorities
- Operational inefficiency when manual processes slow down time-to-therapy
Why This Matters Now
Federal payers and regulators are signaling that efficiency, outcomes, and compliance are the new standard. Programs that can’t prove sustainability or that collapse under scrutiny put patients, brands, and providers at risk.
As Mary Lynn Kelley, President of eMAX Health Patient Services, notes: “Alternative funding can support access, but it shouldn’t define your program. Your PAP is a reflection of your brand and it has to stand up to scale, compliance, and scrutiny.”
Moving Beyond Free-Goods
That’s why we built the HealthPACER® PAP Calculator – a first-of-its-kind platform designed to make PAPs more agile, compliant, and sustainable.
With the PAP Calculator, manufacturers can:
- Run real-time eligibility logic to ensure accuracy and audit readiness
- Diversify funding by identifying grants, nonprofit foundations, and agency support—without over-reliance on any one channel
- Streamline case management to reduce delays and administrative burden
- Track sustainability metrics that keep programs responsive to policy and payer shifts
Free-goods alone won’t future-proof patient support.
Manufacturers need patient services programs that balance affordability, compliance, and sustainability, because when policy shifts and funding pressures collide, fragile models won’t hold up.
Curious how your program rules would score?
Reach out today and we’ll walk you through it.Â
info@emaxhealthps.net | www.emaxhealth.net